When your Simpson washing machine suddenly displays an E20 error code, it can be confusing and concerning not knowing what the issue could be. However, arming yourself with the right information can help you efficiently troubleshoot the problem and resolve it.
The E20 error code appearing on some Simpson washing machine models is generally tied to a draining issue. Water is not properly evacuating from the washing machine drum during or after a wash cycle.
Left unaddressed, this error code can result in serious mechanical problems or damage over time due to excess water exposure inside your washer. Catching and clearing an E20 error promptly is key.
Understanding the Causes Behind the E20 Simpson Washing Machine Error
Pinpointing the root triggers resulting in drainage problems and E20 error codes displaying on your Simpson washer allows you to carry out targeted troubleshooting. Here are the most common culprits:
Blocked Drain Pump Filter
Your washing machine filter is responsible for trapping lint, coins, buttons and other debris from exiting the drain pump during wash cycles. Over time as this filter fills, it can become fully blocked.
When this occurs, the drain pump cannot effectively evacuate soapy water from the drum. An E20 error soon displays alerting you to this blocked filtration system.
Obstructed Drain Hose
Kinks, blockages or compression of your drain hose can prevent proper water flow out of the washing machine between cycles. Debris build up, hose damage or improper installation are common causes of drainage hose issues.
Faulty Drain Pump or Pump Impeller
With frequent use over time, the internal drain pump or attached impeller blade can become damaged or worn out. This causes the pump motor to work inefficiently or fail to work altogether despite receiving electricity.
Without an operational drain pump guiding water out through the drainage hose, an E20 error will occur on your Simpson washing machine’s display.
Kinked Water Inlet Hoses
Kinks or tight bends in the hoses delivering water into your washing machine can result in low water flow. This trips washing machine sensors and triggers E20 errors thanks to improper water levels detected inside the drum despite the drain working correctly.
What to Look Out for When You Have an E20 Error
Alongside the actual error code itself displayed on your Simpson washing machine, there are some other prominent signs of draining issues and E20 triggers to watch out for:
Washer Drum Failing to Drain
The most obvious symptom that a drainage problem exists triggering the E20 washing machine failure code is water remaining in the drum after wash cycles finish.
Opening the machine there should be little to no sudsy water left pooling inside following the final spin draining segment. An inability to empty signifies clogged or malfunctioning drain components.
Excessively Long Drain Times
While minor drainage delays after extra loading cycles can occur, take note if your Simpson washer repeatedly takes longer than 15 minutes trying unsuccessfully to pump out water.
This is a clear sign of obstruction or issues in play preventing swift water evacuation.
Step-by-Step E20 Error Troubleshooting Guide
Without proper drainage function, your Simpson washing machine failures will persist. Here is a full troubleshooting game plan to systematically inspect potential root causes and resolve your E20 error promptly:
Inspecting the Drain Pump Filter
Your first course of action when facing a drainage based E20 code on a Simpson front or top loading washer should be examining the drain pump filter. Follow this process:
Step 1: Unplug the washing machine from its power source for safety. The drain pump filter is typically located at the bottom front panel of the machine. Consult your owner’s manual for the specific location.
Step 2: Place an absorbent towel beneath the filter access panel. Water remnants will leak out from the filter housing when removing it.
Step 3: Turn the filter counter clockwise to loosen and withdraw it completely. Inspect the filter cavity and mesh screen for trapped debris like coins, paper clips, fabric lint and more.
Step 4: If foreign objects or wad build ups are discovered inside the filter, remove them. You can use needle nose pliers to withdraw stuck contents clogging the narrow filter. Rinse the entire filter using warm running water as well to dislodge debris further.
Step 5: Replace the cleaned filter securely by turning it clockwise. Run an empty rapid wash cycle while observing closely. If the E20 error returns, blockages impacting water evacuation remain in the drainage system.
Checking All Water Hoses for Issues
Step 1: Ensure your washing machine is powered off and unplugged before this inspection. Start by examining the condition of the drain hose running from the back of the machine. Check for any crimps, compression, cracks in the hose walls or debris clogs impeding water flow.
Straighten out any kinks, clear any obstructions found, and confirm the hose is still durably fastened at both ends. Replace if any wear or leaks are spotted.
Step 2: Also inspect the inlet hoses delivering water into the Simpson washing machine for similar crimps or cracks that could prevent adequate water intake. Straighten, clean or replace water inlet hoses as needed.
Step 3: Power the washer back on and observe water drainage function throughout an entire test cycle. If drying issues causing the E20 code have been cleared, this should run problem-free.
Examining the Drain Pump Itself
Step 1: Only attempt removal and inspection of internal drain pump components if you are highly technically skilled. First unplug the washing machine. The pump itself resides at the bottom rear of the unit. Removing exterior back panels is required along with disconnecting drain hose fittings and wiring mounts.
Step 2: Thoroughly examine the drain pump casing and impeller for any cracks, seized bearings or worn elements preventing smooth mechanical water ejection abilities. Ensure no debris has entered the pump body itself.
Step 3: Make the needed replacements of damaged wash pump parts or contact Simpson support for complete replacement if severe internal failures are noted. Take care to properly reconnect all fittings during reinstallation.
Testing and Verifying E20 Resolution
Step 1: With drainage repairs or replacements carried out, plug your Simpson washing machine back in and select a heavy wash cycle with high water levels. Monitor functionality closely as testing begins.
Step 2: Within the first 10 minutes, ensure untampered water intake fills the drum appropriately to the expected levels without backflow or leaking issues arising.
Step 3: As the final spin and drain segment initiates, confirm the entire wash load drains fully out within 10-15 minutes without delays or water remaining inside the basin.
Step 4: An absence of any alarms, odd noises from the pump mechanisms or leftover moisture signifies your E20 has been successfully cleared and drainage is restored. However, continue observing washer performance across future loads to verify repairs hold up over time without issue.
Preventing E20 Drain Problems from Occurring
While washing machine repairs can certainly resolve sudden E20 error code occurrences on your Simpson appliance, prevention is the best long term policy. Implement these maintenance practices to avoid future clogged drainage incidents:
Check and Clean the Filter Regularly
Adhering to a frequent drain pump filter cleaning schedule dramatically cuts down on stuck debris over time before blockages build up. Every month, inspect and rinse the filter. Remove all trapped lint and foreign items promptly.
Leave the Washer Door Open
Simply leaving your Simpson washing machine door ajar after each usage allows inner tub moisture to fully evaporate. This prevents lingering smells and mold while also keeping drain components from corrosion build up over time.
Avoid Overloading Cycles
Do not regularly stuff your washing machine drum to maximum capacity. Overloading causes poor circulation, detergent residue build up and extra stress on filter and drainage systems. Leave a bit of room for laundry to move during washing.
Address Issues Immediately
At the first sign of E20 errors or other performance problems, inspect and troubleshoot the washer before running additional cycles. Quick action avoids exacerbating expensive drainage repairs down the line.
In Summary
Displaying of E20 alarm codes on your Simpson washing machine signals draining system failures preventing the tub from clearing water appropriately.
By methodically inspecting the drain filter, hoses, and internal pump for clogs, wear, or damage – then carrying out cleaning and replacements – E20 errors can be promptly troubleshot. Combining repairs with improved maintenance equips your Simpson appliance to operate smoothly for years to come without repeat drainage issues.
FAQs
What exactly does the E20 error indicate on a Simpson washing machine?
The E20 error is the machine’s way of telling you there’s an issue with the water drainage process. It could be due to a clogged filter, a blocked hose, or even a faulty drain pump.
Can I fix the E20 error myself, or do I need a professional?
Many times, the E20 error can be resolved through some simple troubleshooting steps, like checking the filter or the hoses. However, if the problem persists or involves complex parts like the drain pump, you might want to consider calling a professional.
How often should I check the drain pump filter to avoid the E20 error?
It’s a good practice to check and clean the drain pump filter regularly, preferably every few months. This can prevent buildup and keep your machine running smoothly.
Will ignoring the E20 error lead to more significant issues?
Yes, ignoring the E20 error can lead to more serious problems. Water not draining correctly can cause the machine to overwork, potentially leading to motor damage or other component failures.
Is it expensive to fix the E20 error?
The cost of fixing the E20 error varies. Simple solutions like cleaning the filter or untwisting a hose can be done for free. However, if parts like the drain pump need to be replaced, it could involve some cost for the part and the service.
How do I know if the drain pump is the problem and not just a clogged filter?
If cleaning the filter doesn’t resolve the E20 error, and you notice the machine still struggles with draining, the issue might be with the drain pump. Listen for unusual sounds from the pump area or check for any visible signs of damage.
Can regular maintenance prevent the E20 error?
Absolutely! Regular maintenance, like checking and cleaning the filter, ensuring the hoses are clear and kink-free, and keeping an eye on the machine’s overall performance, can significantly reduce the chances of facing the E20 error.
